Enterprise
300+ devices
A bespoke contract with a dedicated technical account manager for organisations with many sites.
Scope
- 300+ devices, many sites
- Dedicated technical account manager
- Custom SLA and loan device pool
- Nationwide field service network
Details
| Delivery time | After discovery |
|---|
Compare with other packages
Compare
Corporate Maintenance Contracts
| Feature | Basic 3,250 ₺/month |
Standard 9,900 ₺/month |
Advanced 26,500 ₺/month |
Enterprise Quote |
|---|---|---|---|---|
| Scope | ||||
| Cihaz sayısı | 25'e kadar | 100'e kadar | 300'e kadar | 300+ |
| Yerinde bakım ziyareti | Yılda 1 | Yılda 2 | Yılda 4 | |
| Hizmet seviyesi | ||||
| Uzaktan destek | Mesai içi | Mesai içi | 08:00 - 20:00 | |
| Yerinde müdahale | 2 iş günü | Ertesi iş günü | Aynı gün (şehir içi) | Anlaşmaya göre |
| Yedek cihaz | 2 units | %2 | ||
| Envanter raporu | Yearly | 6 ayda bir | ||
| Aylık rapor | ||||
| SLA | Özel | |||
| Teknik hesap yöneticisi | ||||
| View | View | View | View | |
FAQ
Frequently asked questions
What is the monthly cost per device?
About 130 TRY in the Basic plan, 99 TRY in the Standard plan and about 88 TRY in the Advanced plan (when the plan's upper limit is reached). The unit cost falls as the device count grows.
Are spare parts and repairs included?
Parts are free for faults covered by warranty. For out-of-warranty repairs, parts are priced separately; labour and on-site response are included in the contract.